Mark your calendars now! Each location offers a unique set of training topics.
Individual location programming will be released soon!


Carrie Douglas

For more information, contact:

Carrie Douglas | Member & Business Development Administrator


The most effective operators are those with the knowledge and resources to thrive.

The Restaurant Insights Summit—RIS—is a powerful series covering hot topics in restaurant marketing, leadership and trends in workplace culture leaving participants with fresh perspectives and practical skills that can be implemented immediately.


Join us for the next RIS learning power lineup closest to your area! Sessions are focused on topics that affect operators and GM’s while those in HR, marketing and general operations would benefit as well.

$20 for WRA members
$25 for non-members
(Includes education, food and beverage)

Register Today!

November 4: Eau Claire Area – River Prairie Center – 1445 Front Porch Place, Altoona, WI 54720

Scroll Below for More Info


Registration is open to foodservice professionals that work for a restaurant, beverage or hospitality outlet. Industry product and service providers are welcome to attend as a sponsor.






November 4 at River Prairie Center


Registration opens at 8:00 am

8:30 – 9:30 am


Employer Branding: Making Yourself and Your Organization Stand Out

9:30 – 10:00 am


Avoiding Common Employment Law Violations

10:00 – 10:15 am



10:15 – 11:15 am


How to Handle a Bad Online Review

11:15 am – 12:15 pm


Purposeful Learning: Connecting Learning with Your Culture

12:15 pm





Employer Branding: Making Yourself and Your Organization Stand Out

Presented by: Angela Eckman, Campus & Business Development Manager for Chippewa Valley Technical College

During a time when our workforce is in such high demand, it’s hard to know how you can stand out as an employer. It's also difficult for a small business or large organization who is looking to compete in the hiring game, finding those employees that are truly a match for your unique workplace culture. In this dynamic session, hear about what you can do to be seen as a cut above the rest.

Learning Objectives:

  • Learn strategies on how to make a lasting impression to new employees
  • Look at how to make your business the one of choice
  • Hiring with a long term employment mind set
  • Know what your brand is and how to hire the right fit

Quick Bite Session - Avoiding Common Employment Law Violations

Presented by: Ask WRA Team, Wisconsin Restaurant Association

As compliance becomes more complex, it’s imperative for employers to know about the most common labor law violations and how to take action to avoid fines and damage to your restaurant's reputation. In this quick 30-minute overview, WRA staff will help you to avoid these costly and stressful issue s .

How to Handle a Bad Online Review

Presented by: Lee Heike and Sarah Gordee of Hookd Promotions

The world of online reviews is new and growing fast! It's becoming a bigger part of every organization's online presence and their face to prospective customers. Nowhere is this more pervasive than in the foodservice industry! Join Hookd Promotions as we take a closer look at the broad impact online reviews have, the psychology behind them and, in particular, how to handle the negative ones. We'll incorporate up to the minute statistics and real life examples to provide a roadmap designed to help your organization navigate these new and sometimes murky waters.

Learning Objectives:

  • Step-by-step roadmap you can begin implementing immediately
  • Gain insights that will help you cultivate a positive online presence
  • Receive tools on how to register your business with Google to increase exposure

Purposeful Learning: Connecting Learning with Your Culture

Presented by: Damian Hanft, Vice President Training (& Team Member Activation), for Buffalo Wild Wings, Inc.

A company that does good is a company that is doing good. There is evidence that companies engaged in social responsibility have an easier time attracting and retaining top talent. So, how do you connect learning with your local community? This session will explore the connection that exists between your learning and training initiatives and provide strategies for engaging your talent and fostering your culture.

Learning Objectives:

  • Recognize how your training programs impact your culture
  • Identify techniques that can be used to engage talent and reduce turnover
  • Review how community outreach contributes to employer branding