WORKFORCE RESOURCES FOR RESTAURANTS
EMPLOYEE RECRUITMENT AND RETENTIONWe’ve heard from our members that staffing is the number one concern right now for restaurant operators. It’s time to think outside the box on how to tackle this challenge. WRA offers these resources for employee recruitment and managing a multigenerational workforce with some ideas you may not have thought about before. We will continue to add information and resources for recruiting—and retaining—great employees.
Let us know of other resources you have found helpful and we’ll add them to this portal.
For more information, contact:
Tracy Kosbau | Vice President of Marketing and Public Relations
RETAINING TOP PERFORMERS
WRA offers resources for restaurant operators looking to offer employee benefits that will attract and keep top performers including an exclusive health insurance program for members to provide health insurance for themselves and their employees.Learn More
Online Wisconsin Job Board
Job Center of Wisconsin – Take another look!
You’ve most likely heard about this state run online job board and may have used it in the past. Try it out. There are some new features you may not have seen before that will help you target potential employees who are a good fit for the jobs you
need to fill.
Check out the search resumes option and labor market information under employers. The Job Center also launched their new internship portal in July, 2017.
Restaurants are having success with looking beyond the typical employee and considering individuals from different target groups including seniors and veterans and those working with agencies who help remove specific barriers to employment.
- People with Disabilities
- Individuals who have been Previously Incarcerated
- Individuals on Assistance
PEOPLE WITH DISABILITIES
We’ve heard some great success stories with this program coming from the restaurant industry. The Division of Vocational Rehabilitation works to place people with disabilities who are able and motivated to work.
An often overlooked talent pool. As Baby Boomers reach retirement age, fewer work full-time and some shift to a new line of work. Foodservice may be an attractive job for older workers due to the flexibility the industry offers.
The Wisconsin Department of Children and Families has several programs focused on helping families get back on their feet. One of those programs is W-2, a time-limited program that provides temporary cash assistance and case management services to low-income parents and pregnant women. W-2 is a work program for adults willing to engage in work activities.
Find students with culinary and hospitality management skills
Seventeen post-secondary schools in Wisconsin offer culinary and/or hospitality programs.
Middle & High School
We know all the great career opportunities the restaurant industry offers, but the next generation may not. These programs promote the foodservice industry to young people as a career option.
Now Hiring Signs
We've created some spiffy & fun "Now Hiring" signs for restaurants to use for employee recruitment. Check them out!
- We're Hiring Poster • Download
- Friendly Faces Poster • Download
- "Are You Awesome?" Hiring Poster • Download
- We're Hiring Chalkboard Poster • Download
- High Quality Poster • Download
WORKFORCE INSIDER E-NEWSLETTER
This Workforce Insider Newsletter is dedicated to useful tips, resources and best practices – all focused on attracting the best talent and building a dynamite team.
Other Useful Tools
WRA and NRA have developed some useful tools for restaurant operators.
Compensation Ladder (PDF)
Interview Guidelines (PDF)
Restaurant Industry Background and Stats
Get a little context with this background information and these industry stats.
Background on Restaurant Industry Careers
Restaurant Industry Stats
Restaurant Staffing Shortage in the News
The tight labor market, particularly in the restaurant industry, has been a popular topic for news media and trade publications.
Unique Local Programs
There are many local programs around the state that seek to provide career opportunities in the restaurant industry for targeted populations.
Best Practices for Employee Recruitment
Hear what other restaurant operators are doing to address the staffing challenge. You might find a good idea or two that you haven’t tried.
What your peers are saying:
Feedback from WRA members on what’s working for them:
- The best way we have found is to rely on current employees for references. We are very fortunate to have many long-term employees. Recruiting is difficult at best. Retaining good employees is another matter. We have to pay much higher than industry
standard and be much more flexible with their work schedule requests.
- Strategies for recruiting chefs have been peer-to-peer networking, social media, some digital advertising and word of mouth. Retention has been based on higher than normal compensation, health insurance and the push to 4 day work weeks.
- Word of mouth has worked the best.
What's working best for your business?
Workforce Training Articles from Society Insurance
Check out these blogs from Society Insurance for some best practices on workforce training.
- Hiring the Right Employee
- How to Keep Your Best Waitstaff
- Legal Considerations for Employee Background Checks (Part 1)
- Should You Conduct Employee Background Checks? (Part 2)
- How to Have Difficult Conversations in the Workplace
- Learning How to Delegate
- Improve Work Life Balance for Your Employees
- Get More Out of Your Year-End Review
- 4 Onboarding Tips to Welcome New Hires
- Working with Different Generations
- How to Find Employees Using LinkedIn
- Dealing with Workplace Conflict
Hiring and Managing a Multigenerational Workforce
There is no shortage of articles and expert advice on hiring and managing a multigenerational workforce. We’ve included a few interesting articles on the topic.
- Four Steps to build a Strong Employee Referral Program
- How to Hook Top Talent
- Summer Hiring – How to Recruit and Motivate Teens
- Forbes Article: You've Got Millennial Employees All Wrong; Here Are The Four Things You Need To Know Now
- Restaurant Business Article: Six Ways Gen Z Will Change the Restaurant Workplace
- Wall Street Journal Article: How to Manage Different Generations
- AARP Article: Thriving in the Multigenerational Workplace
- National Restaurant Association Article: Keeping Your Restaurant’s Company Culture Strong
- National Restaurant Association Article: The Power of Promoting from Within
- Channel 3000 Article: Worker Shortage Hurts Wisconsin Businesses
- Goin’ Fishing (aka Recruiting)