RIS Live Schedule

Join us at the Restaurant Insights Summit to hear from visionaries, learn about the latest industry insights and reimagine where you’re headed.

Meet the Speakers

Printable Schedule

Where Innovation Comes Together
All In One Place
November 1-2 | Resch Expo | Green Bay

Tuesday

3:00pm
Level 1, Lobby

Event Check-in

3:00-3:45pm
Susan Quam, CAE, IOM
Executive Vice President, WRA
Level 2,
Meeting Suite #2

Public Policy 2023:
Issues on the horizon that could affect your business
This session will unpack for you the things that you should be aware of as Wisconsin heads into the next legislative session. Unbiased, straight-forward state of the industry intel will be shared with you so you have a view of what the state and national priorities will be in the upcoming year.

4-5pm
Opening Session
Level 2,
Meeting Suite #2

Sweet & Sour: Nancy Kruse and Peter Romeo Tackle the Trends
In their popular and thought-provoking monthly Sweet & Sour column in Restaurant Business, menu trends analyst Nancy Kruse and RB’s editor-at-large Peter Romeo take a no-holds-barred approach as they weigh in on a wide range of hot-button issues. This session will bring their conversation to life as they tackle topics on every restaurateur’s plate: ghost kitchens, tipping, QR menu codes, online reviews, labor crunch and more. And they’ll engage the audience, as attendees will be invited to voice their own opinions and ask questions in an interactive format that will be both informative and fun.

5-7pm
The Social by Society
Level 1, Lobby

Keep the conversation going on the 2nd Level of the Resch Expo. Gather with us for the Restaurant Insights Summit Cocktail Party, sponsored by Society Insurance. At The Social, you will be treated to an evening of BMI sponsored live music by Nashville recording artist, Dylan Altman. Bold tastes for your palette will be provided by the Sysco Team and will not disappoint! Don’t miss this opportunity to mix & mingle with industry colleagues. Join us and enjoy an experience for your senses!

Wednesday

7:30am
Level 1, Lobby

Event Check-in

8:30-9:15am
John Isbell SHRM-SCP,CHT
V.P. of Learning & Development, Portillo's Hot Dogs Inc.
Past CHART President
Level 2, Meeting Suite #2

Panelists:

Jack Woznick, Director of Training & Development, Toro, Toro, Toro
Keith Strew, VP of Learning & OD, Puttshack
Carlo Cesario, Field Training Manager, Buffalo Wild Wings

How Training & Development Can Directly Impact Hiring, Training, Engaging and Keeping Our Top Talent
Join this panel of hospitality industry training leaders as they discuss ways they and others utilize training and development programs to answer the following questions most operators have:

How can training help me attract new people?
How can training help me keep the ones I have?
What role does orientation play in the engagement and retention of talent?
How has training changed since the beginning of Covid?
Where do you see training going in the future?
What are some specific training programs and initiatives you are working on to ensure you move your company forward?
…and anything else you might want to ask us!

8:30-9:15am
Spencer X Smith
Founder, AmpliPhi
Level 2, Meeting Suite #5

Video Marketing is Where It's At
In this straightforward & actionable presentation, Spencer X Smith and Mike Schmitz from AmpliPhi will share the best practices for creating Do-It-Yourself videos for your establishment. Over the past 5 years of making food & beverage videos, Spence and Mike have discovered what works and what doesn't, and they'll reveal a formula you can easily follow. Just as importantly, they'll share how you can make sure your ideal customers both see your video and take action on it. You'll leave this session with video how-tos and a checklist to utilize for propagating your videos on social media.

10:00-10:45am
Kelly Dykhuizen
Senior Director | Customer Experience | Datassential
Level 2, Meeting Suite #2

The Restaurant of the Future
The market has forever changed. This session will help you rethink what you’re doing to ensure you’re capturing your share of the dining dollars. Join Kelly to discuss how innovations in technology, labor, supply chain, and changing consumer preferences will shape what the menu and the restaurant of the future will look like. Be prepared - these changes are not as far off as you may think!

10:00-10:45am
Leslie Niemeyer
Business Resource Consultant, Sysco Corporation
Level 2, Meeting Suite #5

Knowing Your Neighborhood
Hear how to analyze key demographics for your operation’s location and what the best ways are to market to your target customers and attract prospective employees.

11:15-11:30am
Quick Bite Sessions
Level 2, Meeting Suites

How to Rock Tik Tok 101
Liz Haferkorn, Senior Marketing Manager – Digital and Social Guest Communication and Engagement, Culver Franchising System, LLC (Meeting Suite 2) Download PDF
Targeted Menu Strategy: A few tips and tricks to creating and maintaining a profitable menu, including current trends and pricing strategies
Leslie Niemeyer, Business Resource Consultant, Sysco (Meeting Suite 5)

12:15-1:45pm
Keynote Lunch & Learn Panel Discussion
Level 1, Hall A

This panel of industry visionaries will share their thoughts on where the restaurant industry is headed and how you need to prepare for your future. All while you enjoy a three-course plated lunch provided by Sysco!

Anticipating & Solving Key Challenges in Foodservice
What does the future hold for restaurants? How will consumer foodservice behaviors continue to evolve? How are operators preparing to meet key challenges of today and tomorrow? Join Technomic and our panel of operators as they share their views on the state of the industry and debate how the industry will respond to consumer and workforce shifts. Always enlightening, Technomic reserarch data will be shared during this Lunch & Learn to give you insight into current industry and consumer trends.

Moderator
Lori Rakoczy
Associate Principal, Technomic

Industry Panelist
Craig Culver
Co-Founder, Board Chairman, Brand Ambassador of Culver Franchising System, LLC

Industry Panelist
Damian Hanft
Vice President, Brand & Culture Ambassador, Inspire Brands

Industry Panelist
J.J. Grube
Vice President of Operations and Finance, Cousins Submarines, Inc.

Industry Panelist
Omar Shaikh
Co-Owner, Carnevor and 3rd Street Market

2:15-2:30pm
Quick Bite Sessions
Level 2, Meeting Suites

Elevating Hospitality by Automating the Hustle Behind It
Doug Lane, Manager, Bear Robotics (Meeting Suite 2)
The Importance of Sustainable and Local Sourcing

Jeff Creswell, Director, Business Specialists, Sysco

2:45-3:00pm
Quick Bite Sessions
Level 2, Meeting Suites

Trending with Trends: Keeping Up with the Tasty Trends of Today
Chefs Ryan Nolan & Josh Quinn, Culinary Consultants, Sysco

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