Job Opportunities

JOIN THE WRA TEAM!
At WRA, we're a small group, making a big difference. Together, we are working to make hospitality better for everyone, through advocacy efforts, education of the next generation, and providing a voice for those that we serve, while bringing them together.

We provide resources to keep restaurants in business and preserve Wisconsin's great dining culture.

We are Wisconsin Restaurants. Join us.

Current Openings

IT Administrator
The Wisconsin Restaurant Association (WRA) is dedicated to the success of the foodservice and hospitality industry.  As an indispensable, one-stop resource for the foodservice industry, WRA and its staff are driven to be the best resource we can possibly be for all current and future members of the association. The IT Administrator plays a key role by supporting staff in our Madison office.  As a member of the WRA staff, you will have the opportunity to contribute to some of the most important activities to support our mission.

We offer many perks and benefits and a great opportunity for someone who enjoys working in a dynamic and collaborative team environment while making a difference in the restaurant industry.

What You'll Do...
The position is responsible for maintaining the IT infrastructure and WRA’s database platform.  The IT Administrator will be responsible for working with the WRA’s outside network support, database platform and VOIP providers.

Your Specific Responsibilities…

• Maintain and administer third party systems
• Key contact for outside network support and VOIP providers
• Assists staff with the creation and revision of database reports
• Acts as a liaison between WRA and our database platform
• Provide user support, work integration and troubleshooting to staff for Memberclicks, Gift Certificate Manager, 3DCart/Shift4Shop, and other third party systems
• Adds, changes or removes user accounts for Active Directory, Exchange, and other third party systems
• Serves as a system resource for creating recipient groups in WRA’s email platform
• Trains new staff on Memberclicks database
• Documents and maintains system processes and SOPs
• Tests new software and applications and troubleshoots existing applications
• Works with department leads and staff to develop short and long term strategies to support association IT needs
• Assist in maintaining WRA website
• Administer VMware environment and manage virtual machines
• Works with membership team to maintain a clean and functional membership database to ensure member communications, billing and structure flows smoothly
• Performs other duties as assigned

 As An Ideal Candidate, You Are…

• Organized, able to work independently and interdependently
• Helpful, positive, and able to solve problems
• Quick study on new computer programs
• Flexible to adjust to dynamic work environment
• Detail oriented with the ability to prioritize
• Approachable and able to work with both internal and external customers to provide assistance with even minor system problems
• Willing to travel to occasional seminars, conferences and meetings (approximately 5 percent of time)
• Knowledgeable about network servers, virtual machines, local networking and wireless technology
• Knowledgeable about Microsoft Products  
• Physical requirements require bending, lifting up to 40 pounds, moving up/down stairs, sitting/standing

You're Good At...

• Detail. Pays attention to details to ensure accuracy.
• Organization. Well-organized with excellent multi-tasking abilities.
• Initiative. Proactively solves problems and identifies opportunities for improvements.
• Accountability. Accepts responsibility and accountability for own work and understands the impact this work has on the team and current members.  
• Being a Team Player. Works collaboratively with others to achieve common goals.

We Offer...

• Life insurance with option for additional voluntary life insurance
• Medical and dental insurance with generous employer contribution
• Medical and dependent care flexible spending account
• Generous PTO program and paid holidays
• Retirement Savings Plan
• Flexible workday and industry perks
• Dress for your day office

This is full-time challenging position reports to the Vice President of Finance.  If we just described your ideal position, please let us know by submitting your resume and letter of interest that expresses why you will be the perfect fit to dtaber@wirestaurant.org.

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