Thank you to the 2025 Conference Presenters
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Tammy K Billings
Co-founder, Byte-Sized & Bossy Tammy K. Billings’ career spans nearly 30 years across multiple industries: Finance, Entertainment, Event Production & Restaurants; the last 15 years have been spent in exclusively with restaurants – in marketing and technology. Currently Tammy is a restaurant technology advisor, working with start-ups serving the restaurant industry such as: SignalFlare.ai, GoZone WiFi Marketing, Ovation, EveryBite & ScaleSocial. In 2024, she received a Top Women in Restaurant Technology recognition from Hospitality Technology. She co-founded Women of Restaurants, Technology & Hospitality (WoRTH), was on the Founding Advisor Board of Women in Restaurant Leadership (WiRL) and is also Co-Founder of the Byte-Sized & Bossy podcast alongside Erin Levzow. Tammy is known throughout the industry as someone who helps others connect by tapping into her extensive network of restaurant executives, She’s a go-to for many that need help finding their next role or those who are looking to connect with industry peers. Tammy received a Bachelor’s Degree in Marketing from California State University, Los Angeles and her Master’s in Business Administration from Pepperdine with an emphasis in Entrepreneurship. In her spare time she can be found spending time with her dog, Betty (White) or practicing Pilates. |
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Shelley Brown
Rebel in a Gown Shelley Brown is a former hospitality and event tech exec turned leadership rebel. Now a sought-after keynote speaker, she challenges outdated leadership norms with bold, heartfelt talks that blend guts, grace, and grit. Known for her raw honesty, quick wit, and unforgettable stage presence, Shelley empowers teams to ditch performative culture and lead with real connection, emotional intelligence, and authenticity. Her message isn’t just inspiring, t’s transformational. If you’re building brave leaders and purpose-driven culture, Shelley delivers the spark that makes people lead like they mean it. |
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Sarah Carlson
News 3 Now Anchor and Reporter Sarah Carlson is a seasoned broadcast journalist, health advocate, and community leader in Madison, Wisconsin. Initially making her mark as a morning news anchor back in 2000, Sarah faced a major life challenge when she was diagnosed with epilepsy linked to a benign brain tumor—removed in 2010. Despite the surgery, scar tissue led to seizures, including an unforgettable on-air episode in 2011. After stepping away from the anchor desk in 2013 to prioritize her health, Sarah relocated to the Chicago area. She spent several years raising her kids and navigating the complex journey of managing epilepsy—regaining seizure control only in 2020 thanks to a breakthrough medication. Her determination paid off; she reclaimed her driver's license and, more significantly, she made a triumphant return to TV journalism—rejoining WISC‑TV in January of 2025 as co-anchor for the 6 p.m. and 10 p.m. newscasts, exactly where she was when she left, with co-anchor Eric Franke. A proud graduate of the University of Wisconsin–Madison, Sarah is deeply connected to the state she calls home. Off-camera, she’s a devoted mother of two and a passionate advocate for epilepsy awareness, sharing her personal journey with resilience and heart. She's active on the Epilepsy Foundation Board of Wisconsin and related causes, speaking candidly about overcoming stigma and encouraging perseverance in treatment journeys. Her commitment to storytelling, integrity, and service makes her a respected voice in Wisconsin journalism. |
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Emily Darchuk
Founder & CEO, Wheyward Spirit Emily Darchuk is a trailblazer redefining what’s possible in the spirits industry at the intersection of sustainability and innovation. As Founder and CEO of Wheyward Spirit, she has transformed her background as a food scientist into a force for disruption, creating the first farm-to-flask specialty spirits made from upcycled whey, inspired by her firsthand experience with dairies and the challenges of whey waste. From leading product innovation in the natural food and dairy industries to handcrafting a new spirits category, Emily has built a business that empowers consumers to Taste a Difference and Make a Difference. Since launching in 2020, Wheyward Spirit has earned national media attention, won top honors at international spirits competitions, and become a powerful example of how circular solutions and intentional collaboration can challenge the status quo across industries. As a female founder in a traditionally male-dominated space, Emily brings firsthand experience in breaking barriers, championing inclusivity, and proving that diverse leadership drives meaningful change for today’s values-driven consumers. |
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Erin Dixson-Levzow
Co-Founder, Byte-Sized & Bossy Erin Dixson-Levzow is a 20 year veteran and dynamic motivational speaker having worked in multiple industries including on the agency and tech side. Most recently she was the Chief Marketing Officer for Museum of Ice Cream. Prior to her MOIC role, she was with Del Taco and Jack in the Box Restaurants. Recently Erin was awarded Top 25 Future is Female Award by Advertising Week New York as well as in 2023 CMO of the Year, 2023 MarComms Most Influential and Global MarTech Leader of the Year Awards. Her experience is extensive as Erin was the CMO for Marcus Hotels & Resorts. Levzow has served as vice president of customer relationship marketing (CRM), loyalty and marketing for Hathway now Bounteous, a customer service experience company specializing in helping billion-dollar brands develop mobile-first strategies. Levzow’s extensive marketing and digital experience also includes serving as director of digital, social, CRM and e-commerce for Wingstop Restaurants in Dallas, Texas, and serving as CMO for Freebirds World Burrito, but she began her career at Caesars Entertainment in Las Vegas and went on to work for MGM Resorts International and Palms Casino Resort & Palms Place Hotel and Spa. She received a bachelor’s degree from Illinois State University and holds a Master’s Marketing Strategy Certificate from the Johnson Graduate School of Management at Cornell University. When not working Erin can be found running her three children around, competing in ballroom dance or in a karaoke dive bar. |
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Kristi Ebbott
Head Chef & Co-Founder, The Public House Kristi Ebbott is the head chef and co-owner of a small restaurant with a big impact. Her journey into the restaurant industry started unconventionally. Kristi was an attorney for 10 years before realizing her dream of opening a restaurant/pub with her partner, Brian Gilfillan. As a novice to the restaurant business, Kristi learned as much as she could, as fast as she could, in order to help get The Public House up and running. A self-starter who is passionate about serving high quality food, Kristi gained the experience and knowledge she needed to run a successful restaurant through self-teaching, research, and seeking advice from whomever would provide it. Kristi’s determination propelled her to take on many roles at the business. Within a year of operations, she added head chef and social media manager to her list of duties. She currently juggles that in addition to running catering operations and doing all of the food photography for The Public House. Customers love seeing “the moment” when she brings the special out front to catch the best lighting for her posts. In the 5 years that The Public House has been in business, Kristi transformed the menu from elevated pub fare into an approachable mixture of pub and bistro style dishes. She has tuned into the local market, casting a wide net by maintaining a casual atmosphere while providing gourmet specials during the week. An avid traveler, Kristi brings back knowledge she gained of local foods from her travels to share with her customers. Whether she has returned from Michigan or Mexico, she creates a week’s worth of specials from this cultural food study. Those who are interested can go on a virtual food tour by trying those specials. On an average basis, Kristi’s specials provide a unique world cuisine fusion that draws in customers who are passing through Ripon from around the country, and attracts local customers daily. Her focus on these specials has grown the business by 50 percent since opening in 2020. As a leader, Kristi employs a “no drama” approach in the kitchen. She sets ground rules that attempt to change the negative reputation of some kitchen settings by focusing on calm, but firm leadership that keeps the objective of high quality food and beverage at the forefront. Kristi’s mantra is that the staff are a family, and we are all here to help each other out. As an owner and manager, she exemplifies this by taking a dish shift on occasion and bussing tables in the dining room. This family approach has led to the restaurant’s long-term staff retention. Kristi also believes in the power of community involvement and is enthusiastic about giving back to the community. She donates her time and skills by giving presentations at local schools and donating prepared meals when she can. Kristi also mentors students who are interested in culinary career paths through the high school youth apprenticeship program. She believes that it is important to incorporate inclusiveness in the workplace by celebrating diversity. Kristi sees her role in the community as taking others on a cultural learning journey through food by introducing global cuisines to both staff and customers. She is passionate about continuing to learn about food and culture, and she appreciates the opportunities that her small community provides to help her share that passion. |
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Julie Fussner
Chief Executive Officer, Culver Franchising System, LLC Julie Fussner is chief executive officer of Culver Franchising System, LLC, the franchisor of over 1,000 Culver’s restaurants across 26 states. Julie leads more than 50,000 owner operators, team members and support staff at CFS in a singular mission: to genuinely care, so every guest who chooses Culver’s leaves happy. Additionally, Julie is driving Culver’s expansion into new markets, reinventing restaurant architecture and introducing modern efficiencies and tech-driven innovations across the system. Julie joined Culver’s in February 2017 as vice president of marketing and became the company’s first chief marketing officer five years later. In these roles, Julie oversaw brand and menu strategy, media investment, and creative execution. Before joining Culver’s, Julie spent nearly two decades in sales and marketing within the food consumer packaged goods industry, most notably with the iconic Oscar Mayer category of products at Kraft Foods. She grew up in a suburb of Chicago and earned her undergraduate degree from the University of Illinois Urbana-Champaign and her MBA from the University of Chicago. Julie and her husband live in a suburb of Madison. Outside of work, Julie enjoys spending time with her sons, doing Peloton classes, hiking and reading. |
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Ellen Gifford, MBA, SCP, CPC
4Doors COACHING & CONSULTING Ellen Gifford is a seasoned leadership coach, innovative HR executive, and visionary business consultant with nearly 30 years of experience across healthcare, insurance, entertainment, and hospitality. Whether guiding multi-billion-dollar corporations or mission-driven nonprofits, Ellen has a gift for helping organizations unlock their people's potential to outpace competitors—even in today’s complex and evolving talent landscape. A passionate advocate for purpose-driven leadership, Ellen has spent her career reimagining how culture, strategy, and energy intersect in the modern workplace. Known for building high-performing HR teams and empowering individuals to lead with authenticity, Ellen helps organizations align their business strategy with their most valuable asset: people. She is the founder and CEO of 4Doors, a coaching and consulting practice that equips executives to lead with curiosity, clarity, and purpose—so they can succeed wildly at work and in life. To that end, she also co-founded ELX, a transformative journey for executive women ready to master their energy, elevate their impact, and lead with intention. (elxleaders.com) Ellen holds an MBA from Oklahoma Christian University and is a certified Lean Leader, SHRM-certified HR professional, certified professional coach, and a graduate of the Results Based Leadership Institute. Her leadership has earned her the Ultimate Software Innovation Award and recognition in Becker’s Hospital Review. Outside of the boardroom, Ellen channels her creativity into the arts as Executive Director of Southern Plains Productions, a professional theatre company she co-founded to reimagine live theatre and bring communities together through innovative storytelling. (southernplainsproductions.org) For coaching, consulting, or collaboration, reach out at [email protected] or [email protected] |
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Jamie Gobel, CPC, ELI-MP
President, Evolve Coaching Partner Jamie Gobel is an executive coach, former private equity-backed executive, and the Founder of Evolve Coaching Partner. She specializes in leadership development, energy mastery, and organizational transformation. Jamie draws on over 20 years of experience leading high-growth teams and has helped countless high-achieving women shift from survival mode to sustainable leadership. Jamie is a certified Energy Leadership coach through iPEC and the co-creator of ELX — Energy Leadership for Women, a transformative group coaching program for women navigating leadership and life transitions. Her approach is grounded in real-world experience, deep empathy, and a commitment to helping women lead with authenticity and energy — not exhaustion. |
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Jodi Goldbeck
Program Director & Instructor, Small Business Entrepreneurship Program, Faculty Liaison, Second Chance Pell Program (SCP), Madison College Jodi Goldbeck has been a full-time instructor at Madison College since 2009. She began studying mindset, grit, and well-being in 2015 after experiencing a series of unexpected challenges in her life. Based on her studies and the unwavering belief that individuals can change the trajectory of their lives, she developed a curriculum called Mastering Mindfulness, which is a series of one-credit courses that focus on topics such as gratitude, resilience, habit building, listening and many other topics related to living a happier life. Jodi is currently the Program Director and Instructor for the Small Business Entrepreneurship Program at Madison College, as well as the Faculty Liaison for the Second Chance Pell Program (SCP). The SCP focuses on students in the care of Wisconsin Department of Corrections (DOC) state prisons. Jodi has certifications in Positive Psychology from the University of Pennsylvania and University of North Carolina. She has also completed a certification in the Science of Well-Being from Yale University and The Foundations of Well-Being Program through the University of California-Berkeley. Jodi has presented on the topics of mindfulness and well-being at numerous conferences, including the National Association of Community College Entrepreneurs (NACCE), Online Learning Consortium (OLC), International Forum for Women in E-Learning (IFWE) and Hospitality Sales and Marketing Association International (HSMAI). Jodi has been a full-time instructor at Madison College since 2009 and received the Excellence in Full-Time Teaching Award in 2017. She holds a Bachelor’s degree in Psychology and a Master's degree in Public Administration from Northern Michigan University, embracing her roots as a proud Yooper. |
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Lisa Holloway
Restaurant Talent Strategist Organizational Growth Partner Lisa Holloway is a multifaceted entrepreneur with over 25 years of experience in corporate leadership. She is a visionary leader and the Founder and CEO of PLSH Lyfe Consulting. Renowned for her expertise in business optimization, Lisa specializes in empowering organizations by aligning people, processes, and profit to achieve sustainable growth. A proven leader in the restaurant and retail industries, Lisa has spearheaded the opening of over 150 restaurants and retail locations. Her hands-on approach to creating systems, streamlining operations, and developing high-performing teams has established her as a trusted advisor to CEOs and senior executives. Her impact extends across brands like Aramark Jamba Juice, Bally Total Fitness, US Foods, Mariano's, Roti, Pokéworks, and CKE Restaurants. Lisa’s expertise spans lean business operations, grassroots hiring and marketing strategies, process redesign, and new system integration. She is particularly adept at coaching individuals and teams at all levels, fostering cultures of excellence, and driving change interventions in high-growth organizations. Through PLSH Lyfe Consulting, Lisa delivers tailored solutions that elevate operational efficiency, enhance talent development, and create thriving business environments. Her results-driven strategies have consistently led to reduced costs and increased profitability, earning her recognition as a leading voice in organizational effectiveness. Lisa's creative side shines through PLSH Lyfe Shop, a bespoke greeting card company celebrating meaningful connections, and as the Managing Director of Relativity Resources LLC, where she supports nonprofits, governmental agencies, and businesses through program development, strategic planning, and grants management. As a sought-after speaker and active member of the Council of Hotel and Restaurant Trainers (CHART), Lisa inspires audiences with her dynamic presentations on leadership, operational excellence, and team development. Her dedication to growing businesses and empowering people has left an indelible mark on the industries she serves. Lisa Holloway continues to redefine what it means to lead with purpose, delivering transformational results that resonate far beyond the boardroom. |
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Amanda Kroener
Vice President & Co-Founder, Carbliss® – The Premium Handcrafted Cocktail Amanda Kroener is a dynamic leader, entrepreneur, and advocate for empowering women in the workplace. With a career spanning multiple industries including food and beverage, automotive, consumer lending, and energy efficiency, Amanda has established herself as a transformative force, known for her financial precision, strategic leadership, and dedication to innovation. As the co-founder of SNFood & Beverage LLC, the company behind the Carbliss Cocktail brand, she helped lead the company to national recognition, ranking as one of the fastest-growing companies in the U.S. Amanda has also served in senior roles at Van Horn Automotive Group, where she was instrumental in driving profitability, spearheading corporate initiatives, and championing women’s advancement in the workplace through the creation of the "She Owns It" business resource group. A passionate mentor and community advocate, Amanda is committed to empowering the next generation of leaders, particularly women in male-dominated industries. Her journey is a testament to resilience, adaptability, and the power of collaboration in achieving professional and personal success. Join Amanda in this session to learn about the strategies and mindset that have shaped her career, and gain insights into advancing your own path to leadership and success. |
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Dr. Lynea LaVoy
Department Chair, Program Director, Faculty – Hospitality Management, Madison College With over 30 years of combined experience in both academia and the hospitality industry, Dr. Lynea LaVoy is a passionate champion of leadership grounded in excellence, compassion, and service. She currently serves as Department Chair, Program Director, and full-time Instructor for the Hospitality Management program at Madison College, where she leads with a people-first, justice-driven approach committed to accessible education and inclusive leadership development. Dr. LaVoy’s career bridges business and education, with deep expertise in hospitality operations, customer service, strategic management, teaching and learning, talent development, servant leadership, and communication. She has designed and led transformative workforce initiatives — including the Hospitality Service Champions and Leadership Academies — which have impacted more than 300 incumbent workers throughout Dane County. Her academic credentials include a Doctorate in Educational Leadership (Edgewood College), an MBA in Strategic Management and Organizational Behavior (Roosevelt University), and a Master’s in Organizational Leadership (Regis University). She also holds certifications in Servant Leadership, the Myers-Briggs Type Indicator (MBTI), Digital Instruction, and is a Certified Hotel Educator (CHE) through the American Hotel & Lodging Educational Institute. Prior to her work in higher education, Lynea held pivotal industry roles, including General Manager for Hilton Hotels and Manager of Talent Development at TDS Telecom — roles that continue to inform her practical, student-centered approach to teaching and leadership. In addition to being honored at this conference as a 2024 Top 20 Woman in Hospitality, Dr. LaVoy was named the 2023 Educator of the Year by the Wisconsin Hotel & Lodging Association. She is a frequent speaker at industry events including WHLA, WRA, Wisconsin Women in Lodging, and numerous regional business and leadership organizations. At her core, Dr. LaVoy believes in creating spaces where both learners and leaders feel seen, supported, and empowered to grow — because for her, hospitality is more than a profession, it’s a purpose. |
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Ranette Maurer
General Manager, AC Hotel Madison Downtown Ranette Maurer is the General Manager of the AC Hotel in downtown Madison, bringing decades of experience and leadership to the hospitality industry. With a career spanning over 25 years of Hospitality in Downtown Madison, she previously led the sales and marketing teams at both the Hilton Madison Monona Terrace and the former Sheraton Madison Hotel. Known for her passion for hospitality and love of showcasing all that Madison has to offer, she brings a wealth of insight into creating memorable guest experiences. She resides in Oregon, Wisconsin, with her husband, and is the proud mother of three adult sons and a grandmother to one grandson. |
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Matt Meuleners
Executive Partner & Lead Instructor, Focus Training Matt Meuleners has over 24 years of experience as a speaker, trainer, and Talent Development professional. He is an expert in leadership development who specializes in: program design and delivery, L&D consulting, training audits, and leader coaching. Matt holds an MBA from the University of Wisconsin: Milwaukee and a bachelor’s degree from the University of Wisconsin: Madison. He taught Training & Development at Marquette University as an adjunct professor and is a Past President of the SEWI chapter of the Association of Talent Development. An Executive Partner with FOCUS Training, Matt leads the professional development market team and serves as Lead Instructor for the Accelerate and Elevate Institutes where he trains and coaches managers and high-potential talent from the nation’s top companies. |
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Amanda (Camanda in Cheif) Miceli
Founder & CEO, The BOLD Marketing Agency & BOLD EVENTS Amanda [Camanda in Cheif] Miceli is on a personal mission to inspire & assist people in being their most authentic selves. creative, speaker, fashion designer, & entrepreneur - Amanda is a fierce personality whose superpower is challenging humanity through creating authentic personal brands & facilitating intentional gatherings. she is the Founder & CEO of The BOLD Marketing Agency & BOLD EVENTS, where they focus on company + personal branding as well as hosting unique community experiences - with over 10 years of experience in hospitality she knows how to do just that. she has a vast background in restaurants, customer service, catering, family business, managing teams & more. when she is not pursuing these passions, you can find her in nature, reading a book, adventuring with her significant other, hanging with friends & family, & enjoying good food. |
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Marla Poytinger
Co-Founder, Owner, and CEO, Bars & Recreation, Inc. Marla Poytinger is the visionary Co-Founder, Owner, and CEO of Bars & Recreation, a pioneering entertainment and hospitality group that oversees the diverse portfolio of brands including Amped, AXE MKE, Game Show MKE, Nine Below, NorthSouth Club, Splash Studio, and The New Fashioned. Since founding the company in 2012, Marla has transformed Bars & Recreation from a 2,600 square foot painting studio into a hospitality, entertainment, and real estate empire. The company now offers an innovative range of experiences—from axe throwing and corporate meetings, to catering and commercial property development. Under her leadership, Bars & Recreation has become known for creating memorable, engaging experiences wherever people gather. Marla holds an MBA in Arts Administration & Non-Profit Management from the University of Wisconsin-Madison. She is a dedicated member of the Milwaukee business and arts communities, serving on the Board of Directors for Danceworks and Deer District BID 53, as a Fundraising Committee member for Arts @ Large, and as a member of the executive women’s leadership group TEMPO Milwaukee. In August 2024, Marla was honored as one of the Top 20 Women to Watch in Hospitality by the Wisconsin Restaurant Association. Marla lives in Pewaukee, Wisconsin with her husband and three children. |
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Raisa M. Ramos, MBA, SHRM-CP
Founder, Human Resources Consultant & Coach, Find Joy Off the Path, LLC Raisa M. Ramos is on a mission to help companies coach new managers to become confident leaders people actually want to follow. As an Engineer-turned-HR Leader, she focuses on real outcomes—better teams, positive cultures, less stress, more trust—especially at businesses under 1,000 employees. Through outcome-driven leadership coaching, Raisa equips new managers with the practical tools, mindset, and communication skills to lead teams, improve performance, and build trust from day one. Partnering with business owners, CEOs, Human Resources leaders, and organizations who understand leadership is critical for sustained business growth, Raisa delivers cultural transformations in English and Español. With 20+ years in business leadership, Raisa earned a Master’s Degree in Business from the University of Wisconsin-Eau Claire and a BS from the University of Puerto Rico – Mayagüez in Mechanical Engineering. Raisa is a SHRM-certified Human Resources professional (Society of Human Resource Management). When she isn’t coaching people to success, Raisa enjoys traveling and boating with her husband and their two children. Learn more about Raisa at www.findjoyoffthepath.com and https://www.linkedin.com/in/raisamramos |
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Melanie Stuber
Founder and CEO, Cultivate & Thrive Melanie Stuber, a former executive turned founder and CEO of Cultivate and Thrive LLC, empowers women leaders to achieve their goals with clarity and confidence while driving meaningful impact in their organizations. As a leadership and culture strategist for individuals and organizations, professional speaker and workshop facilitator, she helps leaders navigate the complexities of leadership and culture with purpose and influence. Although her focus is women leaders, Melanie welcomes the opportunity to collaborate with all leaders. Melanie is serving her second term as Metro Milwaukee Society of Human Resource Management (MM SHRM) Board Director. She is an Engagement Committee member for the Women and Girls Fund of Waukesha. At Tempo Milwaukee, Melanie is serving her second term as the Chair of the Builder Community, which focuses on women entrepreneurs and business owners. She was also selected as one of Tempo’s 50th Anniversary Brand Ambassadors. |
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Chef Darleen Vanmanivong
Executive Chef, Rare Steakhouse Milwaukee Chef Darleen Vanmanivong is a Lao-American culinary leader recently named Executive Chef of Rare Steakhouse in Milwaukee as of July 2025. In this new role, she brings her signature blend of cultural heritage, refined technique, and bold leadership to one of the city’s premier dining destinations. Tasked with helping to rebrand the restaurant, Vanmanivong aims to redefine the steakhouse experience—balancing classic expectations with a modern, globally inspired edge. Vanmanivong’s journey to the kitchen began far from traditional. Though she grew up in a refugee household where food played a central role in family connection and healing, cooking was never encouraged as a career. It wasn’t until a move to Atlanta—and a tuition benefit through her job—that she enrolled at Le Cordon Bleu and formally began her culinary training. After graduating, she honed her skills in acclaimed kitchens across Milwaukee, Colorado Springs, and Denver, where she developed expertise in butchery, charcuterie, and high-volume fine dining. Her culinary path took a deeply personal turn when she launched Thum, a Lao food concept inspired by her late grandmother. Though the restaurant ultimately closed during the challenges of the COVID-19 pandemic, it left a lasting impact on Vanmanivong’s mission to elevate Lao cuisine and create spaces where culture and creativity converge. The experience also reaffirmed her values of resilience, team-building, and community—elements she now carries into every leadership role. Prior to her current post at Rare Steakhouse, Vanmanivong served as Executive Chef of The Edison, where she built a team from the ground up and created a culture of collaboration and trust. Known for her integrity, grit, and commitment to mentorship, she credits her late mentor Amos Watts for shaping her leadership philosophy: "51% of everything is your fault"—a reminder of the accountability and care required to lead a successful kitchen. At Rare, she’s poised to make her biggest mark yet, bringing vision, depth, and purpose to Milwaukee’s dining scene. |
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Erin Vranas
Owner, Parthenon Gyros, WRA Chair of the Board Erin Vranas is the owner of Parthenon Gyros, an iconic restaurant in Madison that has been serving the community for over five decades. Under Erin’s leadership, Parthenon has evolved into a modern, system-driven operation known for both its classic Greek fare and forward-thinking business practices. Erin has led comprehensive cultural transformations, implementing clear systems, shared accountability, and a collaborative leadership structure that empowers staff at every level. She currently serves as Chair of the Wisconsin Restaurant Association Board of Directors, where she advocates for the interests of restaurant operators, supports legislative initiatives impacting the hospitality industry, and guides the organization's strategic priorities to strengthen restaurant businesses across Wisconsin. Erin’s experience spans restaurant transformation, brand development, and team culture. She is committed to empowering other women in hospitality to lead with purpose, embrace innovation, and create workplaces where people and profits can flourish. |
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Previous Conference Presenters
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Pamela Armstrong
Director of Talent Acquisition, Aparium Hotel Group With a penchant for creating unforgettable experiences and a dedication to exceptional service, Pamela began her career in the vibrant world of hospitality at the Walt Disney World Resort. From the bustling kitchens to the enchanting guest interactions, her journey in the restaurant industry started amidst the magical ambiance of Disney. From orchestrating the magic of operations at the Walt Disney World Resort to empowering individuals in Human Resources, her career has been defined by a passion for hospitality and a dedication to fostering exceptional experiences. After spending several years working in HR and operations with a start-up consulting firm, she found herself drawn back to the vibrant world of hospitality, joining a growing boutique hotel company, Aparium Hotel Group. Drawing from her diverse background, she brings a wealth of strategic insights and operational acumen to elevate guest experiences and drive growth in this ever-evolving industry. Now, as a leader in human resources, specializing in talent acquisition, she is always looking for innovative approaches to attract, develop, and retain top-tier talent, and aims to revolutionize the way organizations approach human capital, driving success and shaping the future of hospitality. |
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Michelle Burmester
Opco President, Performance Foodservice – La Crosse Michelle’s career started when her high school history teacher pulled her out of class freshman year and asked her if she’d like to work at a bakery and coffee shop that he and his wife owned. That is where Michelle learned that food service could be a career. From there, she attended college at UW-Stout for Hotel Restaurant management. While there, Michelle worked at a supper club as a Reinhart customer. After completing college, a move to Milwaukee took place and Michelle began her career with Reinhart, in Customer Service. After about a year, she moved to sales. She then followed a move to Madison for a sales position, which ultimately brought her to the La Crosse distribution center, where she became the District Sales Manager and ultimately VP of Sales. Time was spent as President of the Omaha location! In 2019, Michelle returned to La Crosse – a time that coincided with the PFG acquisition of Reinhart – as President. Michelle loves her work and challenging TWWADI’s (The Way We’ve Always Done It’s)! Being a strong female role model for her sons – proving that women can be great wives, moms, and also have successful careers – is Michelle’s greatest achievement. And, of course, being named as Reinhart’s first female president! |
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Barkha Limbu Daily
Owner & Chef, DAILY TACO, the cheel, the baaree As a child growing up in a small neighborhood in Kathmandu, Nepal, Barkha Limbu Daily’s passion for food started to simmer when she was 6 years old. Barkha’s family would frequently gather around extravagant arrays of food and the family travelled together which opened her eyes – and taste buds – to new things. Barkha’s thirst for knowledge and new experiences led her to apply to schools in the United States. She attended Lakeland University to study Marketing and International Business and her first job was at the World Trade Center in Wisconsin. From there, Barkha worked at R&R insurance, and then went into international marketing at the Association of Equipment Manufacturers. In 2011, after finishing her graduate degree from Alverno College, she moved to Thiensville, Wisconsin. She was soon after asked to help rejuvenate the Thiensville Village Market. In July of 2014, she took courage, left her promising career, and went with her gut to start her own restaurant in Thiensville called the cheel. The decision turned out to be a good one because, as it has only been 9 years since the opening, the cheel has won over 40 awards. Barkha has also appeared on Food Network as a judge with Chef Tyler Florence in 2018 and Top Chef in 2023. With a heart full of resilience and a spirit that thrives on community, Barkha Limbu Daily embarked on her next chapter in 2018: the baaree. Meaning "garden" in Nepalese, this beer garden blossomed into more than just a venue—it became a sanctuary for live music enthusiasts and performers alike. In 2020, Chef Barkha Daily started yet another restaurant, DAILY TACO, featuring traditional western Mexican cuisine. Through it all, Barkha Limbu Daily's story is a testament to resilience, passion, and the transformative power of food. From her roots in Nepal to the heartland of America, she continues to inspire with her unwavering dedication to culinary excellence and community enrichment. |
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Nikki Fuchs de Calderon
Senior Director of Training & Development, New Perspective Senior Living Nikki Fuchs de Calderon is the Senior Director of Training & Development at New Perspective Senior Living, whose vision is to support 10,000 seniors living life on purpose by 2025. She is a bilingual, operations-focused learning leader who builds strong partnerships across departments, organizations, and geographies. Nikki combines her 30 years of restaurant experience and a Spanish teaching background to simplify development systems. She makes development systems easier to execute and more accessible to all team members, regardless of language, background, or ability. With experience as the learning leader for Buffalo Wild Wings, CSM Corporation, and New Perspective, Nikki brings the perspectives of restaurants, hotels, and senior living to the hospitality conversation. Nikki is a Lifetime Member and Co-Director of Regional Training Forums for CHART, a vibrant professional association of hospitality trainers from restaurant, foodservice and lodging companies. When not supporting New Perspective’s incredible seniors, you’ll find Nikki with her husband, Ruben, or one of her four beautiful children, Meghann, Ruben, Gael, and Albertina. |
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Donna Herbel
Chief Igniter, Blue Phoenix Learning Donna Herbel is the Chief Igniter of Blue Phoenix Learning and the COO of Savii, a company dedicated to simplifying the complex world of employer-sponsored health insurance. With over two decades of experience in leadership development, training, and organizational culture, Donna brings a wealth of knowledge to the hospitality industry. As the former Vice President of Culture and Training at Perkins Restaurant & Bakery, Donna has been a driving force in shaping innovative training practices and fostering human-centered technology implementation. Her passion for igniting potential and sparking transformation has made her a sought-after executive coach, speaker, and trainer. Donna is an active member and past president of the CHART, an association committed to advancing the skills, knowledge and expertise of hospitality trainers and HR professionals. Her engaging presentations on leadership development, technology in training, and employee engagement have been featured at major industry events, including the NRA Show and CLO Symposium. With her infectious curiosity and dedication to professional growth, Donna is committed to helping individuals and organizations in the hospitality industry reach their full potential. When she's not setting the world of professional development ablaze, you might find her in the kitchen, cooking up her latest concoctions! |
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Kristine Hillmer
President & CEO, Wisconsin Restaurant Association and Wisconsin Restaurant Association Education Foundation Kristine Hillmer is the President & CEO Wisconsin Restaurant Association and Wisconsin Restaurant Association Education Foundation, representing 1,500 restaurants with more than 7,000 locations across the state. Kristine has an MBA, has held the Certified Association Executive (CAE) credential for 26 years, and has more than 30 years of experience working with associations, including both trade and professional societies. Kristine currently serves as a Trustee on the National Restaurant Association Education Foundation’s Board of Trustees and the Council of State Restaurant Association Board of Directors. And was named a Milwaukee Business Journal Woman of Influence in 2022. |
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Lakisha Hunter "Chef K"
Owner of That Jerk Spot/Rise Above the Ordinary Chef K is well known in the city of Chicago as the owner of That Jerk Spot LLC. That Jerk Spot is a catering and food trucking culinary business. Throughout the city of Chicago, the food, personality, and customer service are highly recommended. Chef K is the renowned author of “Finding The I In WE” and her life story “Rise Above The Ordinary,” as covered on WBBM radio and featured in Newsweek, as seen on Chicago's very own WGN and ABC News. She is the 2023 Restaurants ADVANCE Leadership My Journey Award winner and Chef K was the featured Chef of NRAEF 2022 IMPACT REPORT. Chef K is a NPSI judge and a HOPES mentor/trainer, using food truck internship to teach business concepts, culinary skills, and personal responsibility. Prior to business ownership in the culinary industry, Chef K has worked in the culinary industry for more than 27 years. She was a CPS ProStart culinary/hospitality teacher and a restaurant manager simultaneously. Chef K overcame her learning disabilities as a child and she now possesses a Masters of Arts in Urban Ministries. Chef K is a strong advocate for education. Among all the great success achieved by Chef K, she is committed to giving back to youth and families in communities bound by poverty and violence. Chef K passion is to inspire the next generation of Chefs and business owners in the culinary and hospitality industry. Raised in the inner city of Chicago Chef K relates to the unique experience of the youth in Chicago. From her own experience as a youth in Chicago, Chef K has created her non-profit “Rise Above The Ordinary mentorship program that will reach the heart of youth in need of mentorship and culinary training. Rise Above the Ordinary is a month-long apprenticeship program that is designed to meet the culinary and social development needed for those youth enrolled in the program. With a call to serve, and the passion to stabilize such a passion to provide culinary instruction, Chef K has become successful at mentoring and pushing youth across the Chicago land area to Rise Above the Ordinary in the culinary industry, in their community, and in their families with the desire to open food trucks across the city of Chicago to be ran by future chefs who has excel above the ordinary, prepared to reach and teach others in their communities. |
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Michelle Korsmo
President and CEO National Restaurant Association, CEO National Restaurant Association Educational Foundation Michelle Korsmo is president and chief executive officer of the National Restaurant Association and chief executive officer of the National Restaurant Association Educational Foundation. In this role, Korsmo is responsible for delivering value to the Association’s members, the 52 state association partners, and the restaurant industry. With Korsmo’s leadership, the Association continues to pursue its vision for a thriving restaurant and foodservice community through strong operations; risk mitigation and talent development; advancing and protecting business vitality; and driving knowledge and collaboration. Founded in 1919, the National Restaurant Association is the leading business association for the restaurant industry, which comprises nearly 1 million restaurant and foodservice outlets and a workforce of 14.5 million employees. Prior to joining the Association, Korsmo was president and chief executive officer of the Wine & Spirits Wholesalers of America (WSWA), the national trade association representing the wholesale tier of the wine and spirits industry. Korsmo led the Association through the COVID-19 pandemic, ensuring the industry was deemed essential and its workforce had the tools it needed to adapt to shifting business channels. Korsmo focused the Association on defending the state-based regulatory structure and promoting the value of the wholesale tier. Previously, Korsmo served seven years as head of the American Land Title Association (ALTA), the national trade association for real estate settlement services and the title insurance industry. Under her leadership ALTA created an industry standard for compliance management in response to the 2008 housing crisis. Additionally, ALTA doubled both its membership and revenues, and tripled fundraising for its industry PAC during Korsmo’s tenure. Prior to ALTA, Korsmo served as executive vice president of the Americans for Prosperity Foundation. She was previously deputy chief of staff at the U.S. Department of Labor. Following her education at North Dakota State University, Korsmo started her career as a business owner in her home state of North Dakota, where she built a public advocacy and political consulting firm representing a consortium of organizations before the North Dakota Legislature. |
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Darcy Luoma
CEO and Founder of Darcy Luoma Coaching & Consulting Darcy Luoma is not your ordinary speaker. She's a dynamic force who has graced over 500 stages, captivating audiences ranging from intimate gatherings to grand assemblies. As a Master Certified Coach (MCC) and Certified Professional Speaker™(CSP), Darcy shares insights honed from her diverse experiences. Having served as director of a U.S. Senator's office for 12 years, conducted national advance work for the White House, and worked on two presidential campaigns, Darcy witnessed firsthand the consequences of not responding thoughtfully. Motivated by these experiences, she developed the Thoughtfully Fit® model, drawing from over two decades of coaching leaders and teams. Darcy's inspiring keynotes provide strategies to enhance resilience and create winning teams, blending her expertise in leadership development with her passion for physical fitness. Her best-selling book, "Thoughtfully Fit: Your Training Plan for Life & Business Success," serves as a roadmap for peak performance—both professionally and personally. Darcy’s audiences leave inspired with actionable insights they can immediately implement, ensuring lasting impact beyond the stage. |
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Citlali Mendieta-Ramos
Owner & Catering Director of Antigua Restaurant & Catering Introducing Citlali Mendieta-Ramos, the visionary force behind the culinary delights of Antigua Latin Inspired Kitchen, Atigua Catering & Events, and Lola’s Empanadas. With a profound love for Latin cuisine deeply ingrained in her heritage, Citlali embarked on her entrepreneurial journey in 2006, establishing her iconic restaurant and catering business. Drawing inspiration from the rich tapestry of Latin American flavors, Citlali curates a menu that celebrates the diverse and vibrant essence of Latin cuisine. From tantalizing ceviche’s to savory empanadas and decadent Spanish flan, every dish at Antigua Latin Inspired Kitchen is a testament to Citlali's culinary artistry and dedication to excellence. Beyond the confines of her restaurant, Citlali's talent shines through her catering endeavors, where she brings the authentic flavors of Latin America to events of all sizes. Whether it's an intimate gathering or a grand celebration, Citlali's meticulous attention to detail ensures that every event is a culinary masterpiece. Her passion for sharing her culture through food has earned her a devoted following and recognition from the culinary community. Citlali is a trailblazing force, dedicating herself to various leadership roles within the Wisconsin Restaurant Association and The Hispanic Collaborative. 2019 Citlali joined The Milwaukee Area Technical College Board of directors, where she represents employers with 15 or more employees, shaping the future of culinary education and industry standards. Her exemplary contributions have garnered widespread acclaim, earning her accolades such as the Milwaukee Business Journal 40 Under 40 distinction and the prestigious Citizen of the Year award from the city of West Allis & West Allis/West Milwaukee Chamber of Commerce, among many other accolades. Educationally, Citlali holds a Master of Business Administration from Alverno College and a Bachelor of Science degree from the University of Wisconsin-Milwaukee. She is also a Certified Professional in Catering and Event by the National Association of Catering & Events. |
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Tom Parks
Director of Retirement Plan Services, Annex Wealth Management Tom Parks is the Director of Retirement Plan Services at Annex Wealth Management. He has specialized in qualified retirement plan administration, education and consulting since 2001. Tom is the primary contact for the plan fiduciaries. In this capacity, Tom presents quarterly investment reviews and annual plan reviews. Tom also participates in the production of custom videos and on-site group participant education. Before Annex Wealth Management, Tom spent two years as a volunteer in Quito, Ecuador. His professional career started at the M&I Trust Company where he educated both English and Spanish-speaking plan participants on the importance of preparing for retirement. Tom graduated from St. Norbert College with a degree in philosophy and economics, and holds both the AIF® CRPS® certifications. Tom and his family are involved in a variety of philanthropic endeavors and Tom is actively engaged in civic affairs. |
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Deanne Phillips, CFP®, CDFA®, ABFP℠
Director of Client Learning & Development, Annex Wealth Management Deanne Phillips, is a certified divorce financial analyst and an accredited behavioral finance professional as well as a practicing CFP since 2001. She is Director of Client Learning and Development at Annex Wealth Management where she is a workshop, radio, and webinar content creator and runs their Women & Wealth Educational program which holds monthly financial literacy programs as well as quarterly workshops on “What Women Need to Know About Divorce”. Deanne also hosts quarterly Conversation Cafes around topics such as Imposter Syndrome, Negotiating Executive Benefits for Women and Shattering the Myth of the Glass Ceiling. A member of national speaker’s association, and a past president of FPA of WI, she has been teaching financial education for the last 27 years and specifically focuses her practice on women facing transitions such as death, divorce and disability. |
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Jenna Piché
Founder & Time Management Coach, First Light Coaching Jenna Piche is a time management expert and Full Focus Certified Pro who teaches busy professionals how to prioritize high-leverage work, get more done, and intentionally enhance their careers without sacrificing their health or their most important relationships. Her audiences enjoy the practical tips she shares on controlling our calendars, leveraging systems, creating healthy habits, and automating success. When she's not helping go-getters reclaim their time, she enjoys a game of Euchre on the deck with a full-bodied dry red and hiking with her husband, two sons, and chocolate lab in New Glarus. |
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Krissy Kaminski Sigmund
Vice President, Chula Vista Resort Born and Raised in Wisconsin Dells, Krissy is no stranger to the hospitality business. Currently the Vice President at Chula Vista Resorts, responsible for Sales, Marketing and Revenue Generation for the +$40M business, a member of the 4th generation of the 70-year family business, her skills grew starting in Food and Beverage operations management as young as 13-years-old. Waterpark operations and recreation followed that growth, along with a transition in to Corporate/Meeting Sales with a special focus on Sports and Events with 1,000+ attendees. Krissy then diversified her skill set in the company’s Limited Service Hotels division, and then transitioned to executive leadership with focus on Revenue Management, Sales, and Digital Marketing practices. An active member in the community, currently serving on Board of Directors at the Wisconsin Dells Visitor Bureau, the Board of Directors at the Wisconsin Hotel and Lodging Association and WHLA's Executive Committee as their Advocacy Delegate, Krissy also is the Chair of the Wisconsin Women In Lodging and sits on Legislative, Education, Student and Membership Committees. Past Board Seats also include the Adams County Chamber of Commerce Board of Directors, Krissy also is a graduate of Wyndham Hotel Group Hospitality Management from their School of Hospitality (SoHO) and several certifications and accreditations with HSMAI; all in which assist her in her daily management of over 5 separate businesses supporting revenues of over $50M, all with deep roots in Hospitality, Sales and Marketing, E-Commerce and Revenue Growth. An avid dog lover, boy-mom and wine enthusiast, Krissy enjoys spending time with her young son and family on the pontoon, traveling with her husband, Brad, and exploring new cuisines – also considers herself a novice Euchre player! |
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Christine A. Specht
Chief Executive Officer, Cousins Subs Christine Specht grew up with Cousins Subs — the sub sandwich chain her dad, Bill Specht, founded with his cousin two years before she was born. In 2008, she became the President and Chief Operating Officer of Cousins Subs and in 2015 assumed the role of President and Chief Executive Officer following her father's retirement. In this role, she successfully brought new life to a legacy brand by leading a series of system changes, including a largescale rebranding strategy, implementation of grills in all restaurants, and inclusion of the brand’s Midwest heritage with signature local products throughout its menu. Under Specht’s leadership she strengthened the brand’s unit-level economics, created a strong core of franchise partners, and positioned Cousins Subs for growth. In January 2019, Specht transitioned from her two-part role to narrow in on her responsibilities as CEO. In this leadership role she remains the visionary for the brand, focusing on building a strong culture throughout Cousins Subs system while continuing to lead growth and strategy. Specht also leads the brand in helping to adapt to the ever-changing needs of guests through advancements in technology and innovation. Specht earned a bachelor's degree in criminology and law studies from Marquette University. While she worked toward her master's degree in public administration from American University in Washington, D.C., she spent time in the human resources departments of the National Oceanic and Atmospheric Administration (NOAA) and the National Academy of Public Administration in Washington. Specht serves as the Chair of Concordia University Wisconsin and Ann Arbor’s Foundation Board, a director of The Management Association (MRA), a director of the First Federal Bank of Wisconsin (FFBW), a director on the FFBW Community Foundation, a director of Serigraph, Inc. and is the President of Cousins Subs Make It Better Foundation board. Specht has received the Cum Deo award from the Lutheran High School Association in 2017 in honor of her Christian service and accomplishments in business. In 2021, Specht received the CHART(Council of Hotel and Restaurant Trainers) Commitment to People Award and in 2022, was honored as one of Wisconsin’s Most Influential Business Leaders by BizTimes. |
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