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2023 Schedule
November 7
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3:00 pm
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Public Policy 2024: Emerging Issues
Susan Quam, Executive Vice President of Wisconsin Restaurant Association WRA is the one trade association in Wisconsin that identifies threats to restaurants & hospitality business and lobbies to address industry problems of all kinds, such as legislation on alcohol, taxes, and local issues. Join us on November 7th for Public Policy 2024: Emerging Issues, presented by WRA Vice President, Susan Quam, in this valuable session that will provide an overview of the advocacy work done throughout 2023 and educate you on the emerging issues leading into the upcoming election season. Along with others, Susan works at the State Capitol on behalf of all restaurants in Wisconsin to advance laws and regulations for the industry, ensure food safety protections and promote legislation that improves operations. |
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4:00 pm
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Opening Keynote Session: State of the Plate 2024
Nancy Kruse, Leading Menu Trend Expert With the pandemic in the rearview mirror, consumer demands have shifted dramatically; and changing needs and expectations have created opportunities across-the-board for restaurants in all segments of the industry. Presented by Nancy Kruse, the leading menu-trend expert in the foodservice industry, this session will explore those opportunities in detail. A fast-paced review of what’s hot and what’s happening on the menu, it will be packed with ideas on how to connect with today’s customers, including the foods and flavors, touches and techniques that will bring them through the door and have them coming back for more. |
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5:00 pm
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Opening Night Party with live entertainment and food stations
Opening Night Party with Sawyer Utah LIVE! Take advantage of this exciting opportunity, presented by BMI, to see La Crosse’s very own up-and-coming phenom, 22-year-old writer, producer and pop artist perform at The Social by Society Insurance. Sysco and friends will team up to provide mouthwatering tastes as we kickstart Restaurant Insights Summit. |
Music Sponsored by:
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November 8
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8:00 am
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Exhibit Marketplace Open & Coffee Service Available!
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8:30 am
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9:15 am
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45-minute Exhibit Marketplace break
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10:00 am
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10:45 am
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Exhibit Marketplace break
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11:00 am
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Gen Z Dining Dynamics: Turning up the Heat on Authentic Experiences
Moderated by: Jaimi Brown, Strategy Director/Partner, Hiebing Panelists: Justin McCoy, Vice President of Marketing, Cousins Subs Devin Eichler, Founder & CEO, Crafty Cow Join us as we unravel the secrets to capturing the hearts and appetites of this influential demographic as they shape the future of dining experiences. We’ll explore the pivotal role of understanding your target audience’s digital habits and how to connect with this tech-savvy group with authenticity while transforming your establishment to a destination that offers an unforgettable share-worthy atmosphere. |
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11:15 am
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Surcharging: Big Business and Big Impact with Big Rules
Sarah Bauer, Heartland Payment Systems It’s important for both restaurant owners and customers to understand the implications and regulations surrounding surcharges. This fast-paced Quick Bite session will review the current policies, proper technology, fees, impacts on bottom line and potential negative impact on business. |
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11:45 am
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30-minute Exhibit Marketplace break
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12:15 pm
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Keynote Luncheon:
From Boomers to Gen Z: Effective Strategies for Talent Acquisition and Retention Steve Bench, Founder of Generational Consulting Join us for an exciting keynote luncheon that delves into the crucial topic of talent attraction and retention amongst the five working generations. Discover the truth about teenagers and Millennials in this eye-opening session with renowned generational consultant Steve Bench. Gain insight into the unique influences that shape each generation. Prepare to be surprised by what you learn. By understanding the values and priorities that are unique to each generation, you’ll be able to better manage and motivate a diverse team. Communication strategies will be shared to help you bridge the generational span – from Baby Boomers to Gen Z. The research, data, and tips shared will help you conquer generational challenges, enabling you to overcome current frustrations. Understanding the driving factors behind your team members' behaviors will facilitate better connections and establish your business as the preferred employer in your community. |
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1:30 pm
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30-minute Exhibit Marketplace break featuring Dessert Stations
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2:00 pm
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Power Closing Session:
The 2024 Vision & Charting the Trends Ahead Sam Hovarth, Senior Account Manager, Datassential The latest foodservice information you need to succeed in this fast-paced industry. Explore macro and micro trends like menu innovation, pricing, technology, sustainability, and more. Plus, take a look at the top ingredients and flavors to keep on your radar for 2024 and beyond. |
